Wine Experiences
Cancellation policy

Cancellation policy

• For a full refund, cancel at least 7 days before the experience is scheduled to start.

• Or, you can get a full refund if you cancel within 24 hours of purchase.

• Full refund can also be giving if experiences or events, which are not linked to external booking websites, are cancelled due to not reaching stipulated minimum number of participants or attendants.

Rescheduling

• If other dates available, you can reschedule the date or time of your experience up to 72 hours before the experience is scheduled to start.

• If you reschedule an experience, the cancellation policy is applied based on the original purchase time and original start date of the experience.

Weather

Before an experience or during the experience. If the weather creates a safety concern, or either threatens to alter or modify the enjoyment of the experience (specially when we are outdoors or on bikes), we may cancel the experience. If this happens, you will be fully refunded.

Emergencies

Please get in touch if you need to cancel due to an emergency. We may ask you to provide documentation.